Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

CAN I ORDER FLOWERS IN ADVANCE?

Yes of course! Simply select your desired delivery date at the checkout and leave the rest to us. Our friendly and reliable delivery team will keep track of your order so it arrives on time.

HOW DO I KNOW IF MY ORDER HAS BEEN CONFIRMED?

When you place an order with us, you will receive a confirmation/tax invoice to the provided email address, along with a confirmation text message if a mobile number was provided

CAN I SEND A CARD AND PERSONALISED MESSAGE WITH MY ORDER?

Yes, you most certainly can. At the check out you will be able to add a personalised message (up to 250 characters) to go alongside your order. The message will be printed as written on our gorgeous complimentary Flowers for Everyone message cards. Alternatively you can purchase an occasion-specific gift card with any order.

CAN I MAKE CHANGES TO AN ORDER?

Provided your order is not already sent for dispatch or onboard with our courier, we are happy to make any necessary changes to your order where possible. This includes changes of address, delivery instructions, card messages, flowers or gift items, provided your order is not already on board with our couriers or has been delivered.